Introduction
Welcome to Mamia! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this policy.
Information We Collect
- Personal Information: We collect information such as your name, email address, and shipping address when you place an order or create an account.
- Usage Data: We may collect data on how you interact with our website, including pages visited, time spent, and other analytics.
- Cookies: We use cookies to enhance your browsing experience and improve our services.
How We Use Your Information
- Order Fulfillment: We use your personal information to process orders, ship products, and provide customer support.
- Marketing Communications: With your consent, we may send promotional emails about new products, discounts, or special offers.
- Improving Our Services: We analyze usage data to enhance our website and tailor it to your preferences.
Returns and Exchanges
- Returns: Customers can return products within 15 days of purchase. Return shipping charges are the responsibility of the customer.
- Exchanges: We offer exchanges for defective or damaged items. Please contact our customer support team for assistance.
- Proof of purchase: Customer has to provide the proof of purchase of an item which customer need to return/exchange.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure.
Your Rights
You have the right to access, correct, or delete your personal information. Contact us if you need assistance.
Contact Us
If you have any questions or concerns regarding our Privacy Policy, please reach out to us at order@mamia.com.pk